PRIVACY POLICY
OVERVIEW
At Urban Quirk, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described below.
INFORMATION WE COLLECT
We collect information to process your orders and improve your shopping experience.
a. PERSONAL INFORMATION:
When you make a purchase or create an account, we may collect:
Full name
Shipping and billing address
Email address
Phone number
Payment details (securely processed, not stored by us)
b. NON-PERSONAL INFORMATION:
Automatically collected data such as:
IP address
Browser type and version
Pages visited, session duration, and referral source
This data helps us analyze website performance and user behavior.
HOW WE USE YOUR INFORMATION
Your data is used to:
Process and deliver your orders
Send order confirmations and shipping updates
Respond to customer queries
Improve our website and product offerings
Provide personalized recommendations and promotions
We may occasionally send you marketing emails (only if you’ve opted in). You can unsubscribe anytime.
DATA SECURITY
We use SSL encryption and trusted third-party payment gateways (Razorpay, Paytm) to ensure your personal data and payment information remain secure.
We do not sell, rent, or trade customer data with any third parties.
COOKIES
Urban Quirk uses cookies to enhance your shopping experience.
Cookies help remember your preferences, cart items, and login sessions.
You can disable cookies via your browser settings, but some features may not function properly.
THIRD-PARTY SERVICES
We partner with service providers such as:
Payment gateways (Razorpay, Paytm)
Shipping partners (Shiprocket, Delhivery, BlueDart)
Analytics tools (Google Analytics)
These partners collect and process limited data solely to provide their respective services. Each follows its own privacy policy.
DATA RETETION
We retain customer data only as long as necessary to:
Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce our agreements
After that, information is securely deleted.
YOUR RIGHTS
You have the right to:
Access and correct your personal data
Request deletion of your account
Withdraw consent for marketing communications
For any privacy-related requests, email us at support@urbanquirk.com.
POLICY UPDATES
Urban Quirk may update this Privacy Policy occasionally. Updates will be posted on this page with a new effective date.
Your continued use of the website indicates acceptance of any revisions.
CONTACT US
For privacy concerns or questions:
support@urbanquirk.com
+91-8800000974
Urban Quirk, C-301 ROF Aalyas, Sector 102, Dhankot, Gurgaon, Haryana 122-005, India